How do I make an appointment?
Please telephone 057 8623138 or call into our
Reception to make a suitable appointment.
It is important for you to phone us BEFORE your prescription runs out. We would ask you to give a minimum of 48 hours notice when requesting a repeat prescription.
Please note that in some instances your doctor may wish to see you before issuing a new prescription. This is in order to have up-to-date information on your physical well-being. You must be reviewed at least every 6 months whilst on long term drugs for legal reasons.
It is practice policy for all accounts to be settled at the time of consultation before leaving the surgery. We do not operate a ‘payment on account’ system. To facilitate patients we have a Visa/Laser machine and also accept payment by cash and cheque.
Receipts are automatically issued at the time of payment for each visit – PLEASE RETAIN YOUR RECEIPTS – you will need these when claiming back under the MED 1 or any private insurance you may have.
When you ring the surgery requesting a house call, your information is passed directly to your GP and they will call you back to make arrangements for the visit to your home. Please contact the surgery as early as possible in the morning to request a house call so that your doctor can make the visit during the lunchtime period.
Please remember that most problems are best dealt with in the surgery where we have a full range of equipment. It is practice policy for receptionists to ask if there is any possibility of the patient attending the surgery. House calls will be made to patients who suffer from lack of mobility or those who are seriously ill.
If you have a medical card and get a hospital prescription, you are entitled to one week’s supply of medication from your pharmacy on production of the hospital script, once it is brought to the pharmacy on the day the hospital issue the prescription.
The following steps should be taken once you have the prescription:
- Call to the surgery with the prescription before attending the pharmacy
- The reception staff will then take a photocopy of the prescription
- You will be given the original prescription back which you can give to the pharmacist
- Your doctor will write up the prescription from the photocopy and you may collect the prescription from reception 48 hours later.
- The prescription should then be taken to your pharmacy to collect the remainder of the medication owed to you